Effective Date: 30 July 2022
LogicSpark Technology LLP (“Company,” “we,” “our,” or “us”) is dedicated to ensuring the confidentiality, integrity, and lawful processing of personal data in strict compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and all other applicable Indian data protection laws. This Privacy Policy delineates our approach to collecting, utilizing, safeguarding, disclosing, and processing information of users, clients, and third parties who interact with our digital services, website, and applications, whether directly or indirectly.
1. Scope and Applicability
This Privacy Policy applies to any individual or entity accessing our services, including but not limited to customers, visitors, business partners, affiliates, employees, and other stakeholders. By utilizing our website, services, or engaging with us, you unequivocally agree to the practices articulated within this Privacy Policy.
2. Definitions
For the purpose of this Privacy Policy:
- “Personal Data” refers to any information related to an identified or identifiable natural person as per applicable laws.
- “Sensitive Personal Data” includes but is not limited to financial details, biometric information, passwords, and other highly confidential details.
- “Processing” means any operation performed on data, including collection, storage, usage, disclosure, and deletion.
3. Collection of Information
We collect information through various channels, including but not limited to direct submissions, automated technologies, cookies, and third-party integrations. The types of information collected include:
- Personal Information: Name, email address, contact number, postal address, business affiliations, identification documents.
- Technical Data: Internet Protocol (IP) addresses, device specifications, geolocation data, and browsing analytics.
- Transaction Information: Payment details, invoicing records, and financial transactions related to services rendered.
- Behavioral Data: User preferences, feedback, survey responses, and engagement metrics.
- Third-Party Data: Information received from authorized external agencies, partners, or public records.
4. Legal Basis for Processing
We process personal data in accordance with applicable Indian laws based on:
- Contractual Necessity: To fulfill obligations arising from agreements.
- Legitimate Interest: Where processing is required for business operations, security enhancements, or fraud prevention.
- Legal Compliance: To adhere to statutory, regulatory, or judicial mandates.
- Consent: Where explicit authorization is required, particularly for direct marketing and sensitive data collection.
5. Utilization of Information
The information collected is used for:
- Service provision, customization, and support.
- Enhancing user experience through analytics and feedback.
- Regulatory compliance, tax filings, and legal obligations.
- Marketing and promotional communications with consent.
- Security monitoring, fraud detection, and risk mitigation.
- Employment, recruitment, and HR-related purposes.
6. Data Retention & Disposal
We retain personal data only for the duration necessary to fulfill the specified purposes, subject to legal requirements. Upon completion of retention periods, data is securely deleted, anonymized, or destroyed in accordance with industry standards.
7. Data Security Measures
We employ stringent security protocols, including but not limited to:
- Encryption: Data at rest and in transit is secured using industry-standard encryption methodologies.
- Access Controls: Restricted access to authorized personnel based on role-based authentication.
- Intrusion Detection: Continuous monitoring to prevent unauthorized access and cyber threats.
- Incident Response: Established procedures to mitigate data breaches and notify affected parties in accordance with regulatory obligations.
8. Disclosure & Sharing of Data
We do not engage in unauthorized selling or renting of personal data. However, information may be disclosed under the following conditions:
- Affiliates & Service Providers: Trusted partners engaged for operational support.
- Regulatory Authorities: When required under lawful directives from Indian government agencies.
- Business Transfers: In scenarios involving mergers, acquisitions, or corporate restructuring.
- Legal Obligations: Compliance with subpoenas, judicial proceedings, or enforcement of legal claims.
9. User Rights & Controls
Pursuant to Indian data protection laws, individuals retain the right to:
- Access, rectify, or update personal data.
- Withdraw consent where processing is based on authorization.
- Request restriction of processing under specific conditions.
- Object to direct marketing communications.
- Lodge grievances with the Data Protection Authority if rights are infringed.
10. Cookies & Tracking Mechanisms
We employ first-party and third-party cookies to enhance functionality and analyze user behavior. Users can modify browser settings to disable cookies, though this may impact service usability.
11. Cross-Border Data Transfers
Where personal data is transferred outside India, we ensure compliance with legal safeguards, including Standard Contractual Clauses (SCCs) or other recognized mechanisms as per applicable laws.
12. Children’s Privacy
Our services are not designed for individuals under 18 years of age. We do not knowingly collect or process data from minors without verifiable parental consent.
13. Amendments & Updates
We reserve the right to modify this Privacy Policy periodically. Changes will be communicated through our website or direct notifications where legally mandated.
14. Grievance Redressal Mechanism
In compliance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, our designated grievance officer can be contacted at:
Grievance Officer: Kapil Upadhyay
Company: LogicSpark Technology LLP
Office Address: 7, Gitanjali Complex, Arunesh Society, Navrangpura, Ahmedabad, Gujarat 380009
Email: kapil@logicspark.io
Phone: +91-9824274945
By continuing to engage with our services, you acknowledge and consent to the terms outlined in this Privacy Policy.